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The place for Business Process Excellence

We help businesses optimize their workflow through documentation & automations. 

Optimize your business today  through SOPs

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Optimize your business today through Process Improvement

The Story of Blackwing

About

With over 20 years of combined experience, we help businesses achieve operational excellence by streamlining processes and leveraging the right technology.

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Unlock Growth with “Scaling with Process Excellence”

Our
Services

Company Conference Room

Documentation and Process Improvement 

Crm & Project Management Tools Setup & Maintenence

AI Auotmations

Consultations

No matter what challenges your team is facing , whether it’s slow onboarding, chaotic projects, or growing pains the root cause is often the same: a lack of clear, documented processes and integrated systems.

At Blackwing, we help businesses build the operational foundation they need to scale with confidence.

 Our approach combines process clarity, digital systems, and centralized knowledge into one cohesive framework.

Here’s how it works:

Define and Document Your Business Processes

Everything starts with understanding how your business operates today.

 We facilitate structured definition sessions with your team to capture workflows, handoffs, and responsibilities.

 Using BPMN standards, SOPs, and playbooks, we translate your day-to-day operations into clear, visual systems that anyone can understand and follow.

Outcome:

Consistency, clarity, and alignment across your entire organization.

Implement the Right Systems to Run Your Operations

Once your processes are defined, we help you select and deploy the right tools, whether that’s a project management platform, CRM, or ERP system.

We handle full setup, configuration, and integration of platforms like monday.com, Jira, Asana, ClickUp, SharePoint, and Notion, ensuring your technology reflects your business structure — not the other way around.

Outcome:

Streamlined execution, automated updates, and full operational visibility.

Build a Centralized Knowledge Hub
 

Information shouldn’t live in people’s heads or scattered folders.

 We design and build your company’s Knowledge Center using tools like SharePoint or Confluence, turning your processes, SOPs, templates, and training materials into a single, searchable source of truth.

Outcome:

Faster onboarding, reduced dependency on individuals, and a business that runs seamlessly even when people change.

Implement AI and Automations to Optimize Performance

Once structure is established, we layer in AI and automation to supercharge efficiency.
 By connecting your systems through tools like Power Automate, Zapier, and n8n, and leveraging AI for insights, documentation, and workflows, we eliminate repetitive work and unlock intelligent decision-making.

Examples include:

  1. Automated task assignments and reminders.

  2. AI-powered process monitoring and optimization.

  3. Smart dashboards that surface performance insights in real time.

Outcome:

Faster onboarding, reduced dependency  Higher productivity, reduced manual effort, and a self-optimizing business ecosystem.

Enable Continuous Improvement and Scalability

Your operations shouldn’t be static.

 We help you establish a continuous improvement process to refine workflows, adopt automation, and measure performance through dashboards and KPIs.

Outcome:

A scalable, self-improving organization ready for growth, franchising, or system certifications like ISO 9001.

Build a Centralized Knowledge Hub
 

Information shouldn’t live in people’s heads or scattered folders.

 We design and build your company’s Knowledge Center using tools like SharePoint or Confluence, turning your processes, SOPs, templates, and training materials into a single, searchable source of truth.

Outcome:

 Faster onboarding, reduced dependency on individuals, and a business that runs seamlessly even when people change.

Implement the Right Systems to Run Your Operations

Once your processes are defined, we help you select and deploy the right tools, whether that’s a project management platform, CRM, or ERP system.

We handle full setup, configuration, and integration of platforms like monday.com, Jira, Asana, ClickUp, SharePoint, and Notion, ensuring your technology reflects your business structure — not the other way around.

Outcome:

 Streamlined execution, automated updates, and full operational visibility.

Define and Document Your Business Processes
 

Everything starts with understanding how your business operates today.

 We facilitate structured definition sessions with your team to capture workflows, handoffs, and responsibilities.

 Using BPMN standards, SOPs, and playbooks, we translate your day-to-day operations into clear, visual systems that anyone can understand and follow.

Outcome:

 Consistency, clarity, and alignment across your entire organization.

Enable Continuous Improvement and Scalability

Your operations shouldn’t be static.

 We help you establish a continuous improvement process to refine workflows, adopt automation, and measure performance through dashboards and KPIs.

Outcome:

 A scalable, self-improving organization ready for growth, franchising, or system certifications like ISO 9001.

Implement AI and Automations to Optimize Performance

Once structure is established, we layer in AI and automation to supercharge efficiency.
 By connecting your systems through tools like Power Automate, Zapier, and n8n, and leveraging AI for insights, documentation, and workflows, we eliminate repetitive work and unlock intelligent decision-making.

Examples include:

  1. Automated task assignments and reminders.

  2. AI-powered process monitoring and optimization.

  3. Smart dashboards that surface performance insights in real time.

Outcome:
 Higher productivity, reduced manual effort, and a self-optimizing business ecosystem.

All your pain points  from slow onboarding to operational chaos  trace back to one missing foundation:

 a defined system supported by documented processes and a single source of truth.

By establishing these three pillars  Process, System, and Source of Truth  we turn your business into a structured, scalable, and data-driven organization.

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30 N Gould St Ste R
Sheridan, WY 82801

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